Frequently
Asked Questions
Web
Hosting FAQ
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Ftp
Clients
The
process by which files are transferred to the web server is
called "FTP" (File Transfer Protocol). You have
unlimited access via FTP 24-hours a day. As such, you can create
and maintain your web pages on your own computer and upload the
files to your web site at leisure using our servers. For
non-Microsoft® FrontPage® 98 users an FTP client is the most
common method of transferring your files to the server. The
following steps will ensure that your web site is uploaded and
visible on our servers, and allow viewers from the outside to
visit your site easily.
Once the account is created on the server
(generally one to two hours after sign-up), you should be ready
to upload any files you have created for your web site. You can
start by installing and running an FTP client, such as WS-FTP
(for Windows 95/3.x users), or Fetch (for Macintosh users).
Warning:
Customers with Microsoft FrontPage extensions installed
on their sites should use only the FrontPage
publishing feature to transfer files. Using regular FTP
can corrupt the extensions, disabling the functionality
of the FrontPage web and requiring that the site be
deleted to reinstall the extensions.
FTP
Login
If
your domain name is registered and fully functioning you can use
ftp.yourdomain.com as the 'Host Name' to access your account
with the FTP client. If this does not work, please try using the
IP address, provided with the account confirmation e-mail for
your account instead. In any case you will be required to log
into the server with your User Name and Password, also provided
in the account confirmation. Also note that logging in with a
Web Browser, such as Netscape or Internet Explorer will NOT give
you access to the entire account. Only an FTP program will allow
you total access to your account space.
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