Free and Paid AccountSupport plans

AccountSupport ("AccountSupport") maintains this Web site as a service to the Internet community, as well as the small business community. AccountSupport permits users to browse and peruse accountsupport.com for the purpose of accessing information, products and services to develop and grow a business presence online. By visiting this Web site and/or using or purchasing goods and/or services from or through this Web site, you agree to be subject to the terms and conditions set forth herein and all applicable laws. AccountSupport may revise these terms and conditions and any product offerings or pricing at anytime, without notice, at AccountSupport's sole discretion, by updating this posting.

This offer is expressly conditioned upon your acceptance of these Terms of Service ("Terms"). Your use of or access to AccountSupport.com constitutes your Agreement to these Terms, as in effect from time to time. This offer and your acceptance thereof represents the entire agreement between you and AccountSupport, and supersedes any and all other communications, prior, contemporaneous or subsequent, and any course of performance or course of dealing, except as modified by revisions of this posting by AccountSupport or by written agreement by an authorized officer of AccountSupport (provided, however, that any such revised posting shall take effect prospectively from the date of the posting.) The Terms and the relationship between you and AccountSupport shall be governed by and interpreted in accordance with the laws of the Commonwealth of Massachusetts, United States of America, without reference to its principles of conflicts of law. AccountSupport reserves the right to send notices to its customers of changes to the AccountSupport Privacy Statement or these Terms of Service, or of any material changes affecting their plan.

It is your responsibility to keep AccountSupport notified of any changes to your e-mail address or contact information to assure that customers receive all such notices from AccountSupport. Billing and contact information can be updated directly through the AccountSupport Members Area or by contacting AccountSupport's support department at support@accountsupport.com.

Payment Policy
 

Monthly Payments: Monthly payments may be made by credit card. Your credit card will be billed each month for the plan you select. Your first payment may include a set-up fee, as indicated in the registration process. We will automatically bill your payment to the credit card you provide each month.

Quarterly Payments: Quarterly payments may be made by credit card. Your credit card will be billed each quarter for the plan you select. Your first payment may include a set-up fee, as indicated in the registration process. We will automatically bill your payment to the credit card you provide each month.

Annual Payments: Annual payments may be made by credit card, check or Western Union. Your first payment may include a set-up fee, as indicated in the registration process. If you choose to pay by credit card, we will automatically bill your payment to the credit card you provide upon the annual renewal date. If you choose to pay by check or Western Union, you will receive an e-mail that provides payment instructions 30 days before your annual renewal payment is due.

Credit Card Payments: customers are responsible for keeping credit card information up to date. AccountSupport reserves the right to suspend an account and its Web site if, for any reason, we are not able to process payment through the credit card provided by the customer (e.g., card has expired, account number has changed).You can review and correct information through the "Update Billing Info" link in the Members Area.

Refund and Cancellation Policy

You are free to cancel your plan at any time.

If you purchase a plan that includes a 30-day money-back guarantee, AccountSupport will refund all monthly fees previously paid by you upon your request. The 30-day money-back guarantee refers to credit-card payments only. Due to the costs associated with processing payments made by check and Western Union, we are not able to offer the 30-day money-back guarantee for customers who utilize these payment methods.

Set-up fees, fees for products not included in your plan - such as domain names - and monthly membership charges incurred after the first 30 days are not refundable.

In most cases, we will process a refund using the same form of payment (e.g., credit card, check or Western Union) that was originally used to pay for the product being refunded. If we are not able to do so, we will issue the refund in the form of a check.

You have 90 days to dispute any charge or payment processed by AccountSupport. If you have a question concerning a charge you believe is incorrect, please contact us at billing@accountsupport.com.

Terms and conditions, our Terms of Service, product offerings and pricing are subject to change at any time, without notice.


Web Hosting


If you have enrolled in a free plan, your Web site may carry AccountSupport advertising HTML, which includes an advertising banner. AccountSupport reserves the right to run additional messages and information from our advertisers or AccountSupport on free Web sites.

These advertisements are automatically inserted to display at the very top of your free Web site. If you would prefer not to have such advertising and sponsorships on your Web site, you may register for a plan that does not include advertising and sponsorships.

Registration


When you register with AccountSupport, you become a part of the AccountSupport community. As a customer of the AccountSupport community, you may have access to information and the ability to use AccountSupport's buying and directory services as you expand your business. If you do not accept any of these terms, do not register for the services.

By registering with AccountSupport, you agree to receive a copy of the AccountSupport weekly newsletter, as well as other special AccountSupport offers that may arise from time to time. Should you not wish to receive the newsletter or any related such mailings, you may unsubscribe by email us: support@accountsupport.com

User Data


Pursuant to AccountSupport's Privacy Statement, AccountSupport may disclose to third parties certain aggregate information contained in your Registration Data or related data, provided that, such information will NOT include personally identifying information, except as specifically authorized by you or in the good faith belief that such action is reasonably necessary to comply with the law, legal process, to enforce the Terms, or under any of the other circumstances set forth in the AccountSupport privacy policy, as may be amended from time to time.

AccountSupport Service and Content


AccountSupport makes no guarantee as to the availability of or access to (i) its Web site, (ii) any customer website or other website, information or material hosted by AccountSupport, or (iii) the products and/or services available on or through any of the above.

AccountSupport is not responsible for the content of any Web page hosted on AccountSupport, and the opinions and views expressed in the Web pages hosted on AccountSupport do not necessarily reflect those of AccountSupport. The contents of the Web pages hosted on AccountSupport are not monitored or reviewed in any way before they appear on AccountSupport.
AccountSupport reserves the right to disable any scripts or other technology used by a member which has or could have a negative impact on the performance of AccountSupport's systems, e-mail capabilities and/or hosting environment.

AccountSupport services may only be used for lawful purposes. Transmission or solicitation of any material that violates United States Federal, State or other laws that may apply in this jurisdiction or your local area is prohibited. This may include material that is obscene, threatening, harassing, or libelous, promotes gambling, or is in any way a violation of intellectual property laws. No material may be published on Web pages hosted by AccountSupport that would commonly be considered "indecent" or "appealing to the prurient interest" also commonly referred to as "adult" material, nor will any links to such Web sites be tolerated within the Web pages hosted by AccountSupport.

Much of the content and many of the goods and services offered on or through AccountSupport are provided by third parties, usually known as "Affiliates," under contract with AccountSupport. When you access such content or purchase such goods or services, you are contracting with an Affiliate and not with AccountSupport. AccountSupport makes reasonable commercial efforts to assure that its Affiliates are reputable but cannot guarantee the content, goods and/or services that they provide.

If you experience a problem with the content, goods and/or services accessed from the Affiliates through AccountSupport, please notify us at AffiliateComplaints@accountsupport.com. Complaints may be investigated by AccountSupport but AccountSupport is under no obligation to act or not act with regards to any complaint. Any action taken on a complaint will be at the sole discretion of AccountSupport. Notice of problems encountered in accessing such content or purchasing such goods or services through AccountSupport Affiliates should be directed to:

Notices of such problems should contain the following information:

1. Identification of the Affiliate with whom there is a problem.
2. Identification and description of the nature of the problem.
3. The address, telephone number, or e-mail address of the complaining party.
4. A statement, under penalty of perjury, that the information in the notification is accurate.

Standard and Private-Label Reseller Programs

Standard and Private-Label Resellers who sign up customers to become members of AccountSupport are subject to the following additional terms:

The Reseller agrees, on behalf of both the Reseller and each customer signed up by the Reseller, to comply with the AccountSupport Terms of Service.

In the event that a Reseller or a Reseller's customer is determined to be in violation of the Terms of Service, the Reseller shall, upon receipt of notice of the violation, take prompt action to ensure that the account in question is updated to be in full compliance with the Terms of Service.

AccountSupport is not responsible for the actions or misrepresentations of Resellers. The Reseller hereby agrees to indemnify AccountSupport from and against any and all claims made by any customer which result from the Reseller's misrepresentation, breach of the Terms of Service or other improper actions by the Reseller.

AccountSupport reserves the right to revise its Standard and Private-Label Reseller Programs and the Terms of Service at any time. Changes shall take effect when posted to this Web site.

Customers who have been signed up by Resellers agree to operate their Web sites in accordance with the Terms of Service.

Resellers cannot make any modifications to the AccountSupport Terms of Service. Any such alterations shall be deemed a violation of the Terms of Service and could result in a cancellation of a Reseller's account(s). AccountSupport is not responsible for any modifications made to the Terms of Service by Resellers.

Resellers in the Standard Reseller Program assume all responsibility for billing and technical support for each of their customers. AccountSupport reserves the right to refuse inquiries made to technical support from the customers of Resellers in the Standard Reseller Program.

Reporting a Violation of Terms of Service.

If you witness a violation of these Terms, please notify us at abuse@accountsupport.com. Complaints may be investigated by AccountSupport but AccountSupport is under no obligation to act or not act with regards to any complaint. Any action taken will be at the sole discretion of AccountSupport. Notice of violations of these Terms should be directed to:

 

Spam Policy


Sending unsolicited commercial or bulk e-mail or any other method of distributing electronic messages to recipients who have not requested them, otherwise known as "spam" from our servers, or sending such e-mail with a AccountSupport-hosted Web site listed as the contact address, or any use of AccountSupport's services or systems associated in any way with such mailings is strictly forbidden. AccountSupport will immediately terminate, without any warning, the account of any customer who conducts these activities. AccountSupport also reserve the right to remove customers who send mass/spam news postings, as well as any accounts advertising or distributing software or services that may contribute to news or e-mail spamming. AccountSupport reserves the right to report such violations to the proper government authorities, as well as Internet service providers, and Internet control organizations, including, but not limited to, UUNet and Navisite. To report spam, please forward the spam with all original headers to abuse@accountsupport.com.

AccountSupport prohibits all scripts that automatically update a links listing and are submitted to by automated programs, either by design or by use. Use of these scripts is grounds for termination of your AccountSupport account without any prior notice.
It is a violation of these Terms for you to misuse or fraudulently use credit cards, charge cards, electronic funds transfers, and/or electronic checks. A determination of such misuse or fraudulent use shall be in AccountSupport's sole discretion. Further, AccountSupport shall report, and you shall waive all rights to privacy, to the extent permitted by law, all such misuses and fraudulent uses as determined by AccountSupport in its sole discretion to appropriate government authorities, credit reporting services, financial institutions and credit card companies.

It is a violation of these Terms for you to attempt to breach or to breach the security or firewall systems of AccountSupport, its Internet access provider, or its Affiliates. If you become aware of such an attempt to breach or actual breach, please notify us at abuse@accountsupport.com. Complaints may be investigated by AccountSupport but AccountSupport is under no obligation to act or not act with regards to any complaint. Any action taken on a complaint will be at the sole discretion of AccountSupport. Notice of attempts to breach or actual breaches of such security or firewall systems should be directed to:


 

Notices of such problems should contain the following information:

1. Identification of the security or firewall system that complainant believes was breached or on which a breach was attempted.
2. Identification of the individual or entity who has attempted to or actually committed the breach.
3. Identification and description of the nature of the attempted or actual breach.
4. The address, telephone number, or e-mail address of the complaining party.
5. A statement, under penalty of perjury, that the information in the notification is accurate.

AccountSupport and Affiliates shall not have any obligation to refund payments made by customers terminated for violating these Terms.

AccountSupport reserves the right to terminate in its sole discretion any AccountSupport's Web site because of the traffic or bandwidth requirement of such Web site exceeds the limitations for Bandwidth usage set forth below or in the event such website's usage creates other operational or technological problems.

Limits on Bandwidth Usage

Data transfer is limited to a monthly maximum dictated by your level of plan and additional purchases. In the event that you exceed your bandwidth limitation, you may be contacted by support and given an opportunity to expand your bandwidth limitation.

In the event that you fail to respond to such e-mail contact and AccountSupport determines that you have exceeded such usage during any given month, AccountSupport reserves the right to suspend visitor access to the account until the next calendar month OR upgrade your plan to the next higher plan level that is sufficient to satisfy your Bandwidth usage during the month in which you exceeded such limit. Thereafter, your monthly plan fee would be revised accordingly to the posted monthly for such plan level. Any amounts payable by You in connection with your plan shall be payable in U.S. currency. Your failure to pay any required fees or charges may result in termination of your AccountSupport plan.

Reporting a Violation of Terms of Service.

If you witness a violation of these Terms, please notify us at abuse@accountsupport.com. Complaints may be investigated by AccountSupport but AccountSupport is under no obligation to act or not act with regards to any complaint. Any action taken will be at the sole discretion of AccountSupport. Notice of violations of these Terms should be directed to:

 

Notices of such problems should contain the following information:

1. Identification of the individual or entity which complainant believes has violated these Terms.
2. Identification and description of the nature of the violation.
3. The address, telephone number, or e-mail address of the complaining party.
4. A statement, under penalty of perjury, that the information in the notification is accurate.

Intellectual Property Infringement
 

It is AccountSupport's policy to protect the intellectual property rights of others and to act expeditiously upon notice of claimed infringement, to investigate and to take appropriate actions. AccountSupport will terminate all customers and users who are repeat infringers of intellectual property laws.

It is also AccountSupport's policy to protect its own intellectual property rights. Any infringement of AccountSupport's intellectual property rights will result in immediate termination by AccountSupport of the infringing AccountSupport's contract. However, AccountSupport will permit fair use of its trademarks.

Any questions about what constitutes fair use versus infringement should be directed to:

 

Copyright Infringement

Upon receipt of notices complying or substantially complying with the Digital Millennium Copyright Act, AccountSupport will act expeditiously to remove or disable access to any material claimed to be a copyright infringement. Notices of copyright infringement should be directed to:

 

Notices of copyright infringement should contain the following information:

1. A physical or electronic signature of a person authorized to act on behalf of the copyright owner that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed.
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity.
4. The address, telephone number, or e-mail address of the complaining party.
5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement, under penalty of perjury, that the information in the notification is accurate, and that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

When AccountSupport removes or disables access to any material claimed to be a copyright infringement, AccountSupport may attempt to contact the user or customer who has posted such material in order to give that user or customer an opportunity to respond to the notification, although AccountSupport makes no promise to do so. Any and all counter notifications submitted by the user or customer will be furnished to the complaining party. AccountSupport will give the complaining party an opportunity to seek judicial relief in accordance with the DMCA before AccountSupport replaces or restores access to any material as a result of any counter notification.

LIABILITY LIMITATION
 

YOU AGREE THAT ALL ACCESS AND USE OF ACCOUNTSUPPORT AND THE CONTENT THEREOF IS AT YOUR OWN RISK. IN NO EVENT SHALL ACCOUNTSUPPORT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO ACCESS OR USE (i) ACCOUNTSUPPORT.COM AND/OR ITS CONTENT, (ii) ANY TOOLS OR SERVICES ON ACCOUNTSUPPORT.COM, (iii) ANY CUSTOMER WEBSITE OR ANY CONTENT ON SUCH WEBSITES, OR OUT OF ANY ERRORS OR OMISSIONS IN THE CONTENT THEREOF. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS WEB SITE, SITE-RELATED SERVICES, PRODUCTS, AND/OR CONTENT CONTAINED WITHIN THE WEB SITE, OR WITH THE EXTENT TO WHICH SUCH WEBSITES ARE "UP" OR ARE AVAILABLE FOR ACCESS BY YOU OR OTHER USERS OF THE INTERNET, IS TO STOP USING ACCOUNTSUPPORT.

WARRANTY LIMITATION
 

ACCOUNTSUPPORT AND ITS CONTENT ARE PROVIDED "AS IS", WITH NO WARRANTIES WHATSOEVER. ALL REPRESENTATIONS AND/OR WARRANTIES OF ANY KIND, EITHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING, WITHOUT PARTICULAR LIMITATION TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS, ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. ALL CUSTOMERs ACKNOWLEDGE THAT ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY PRODUCT AND/OR SERVICE AVAILABLE THROUGH ACCOUNTSUPPORT IS PROVIDED SOLELY BY THE OWNER, ADVERTISER, OR MANUFACTURER OF THAT PRODUCT AND/OR SERVICE, AND NOT BY ACCOUNTSUPPORT.

Severability

If any provision of these Terms should, for any reason, be held invalid or unenforceable in any respect, the remainder of these Terms shall be enforced to the full extent permitted by law. A court of competent jurisdiction is hereby empowered to modify the invalid or unenforceable provision to make it valid and enforceable.

Waiver Of Jury Trial

Both you and AccountSupport hereby agree to waive all respective rights to a jury trial of any claim or cause of action related to or arising out of these Terms. The scope of the waiver is intended to be all encompassing of any and all disputes that may be filed in any court and that relate to the subject matter herein, including without limitation, contract claims, tort claims, breach of duty claims, and all other common law and statutory claims. You and AccountSupport each acknowledge that the waiver is a material inducement for each party to enter into a business relationship, that each party has already relied on the waiver in entering into these Terms and that each will continue to rely on the waiver in their related future dealings. Each party further warrants and represents that each has had the opportunity to have legal counsel review the waiver. The waiver is irrevocable, meaning that it may not be modified either orally or in writing, and the waiver shall apply to any subsequent amendments, renewals, supplements or modifications to these Terms. In the event of litigation, these Terms may be filed as written consent to a trial by court.

Miscellaneous

These Terms shall bind and benefit the successors and heirs of the parties.

By visiting this Web site and/or using or purchasing goods and/or services from or through this Web site, you consent to the federal and state court of the Commonwealth of Massachusetts having jurisdiction over you.